Privacy Policy

Effective Date: June 23rd, 2025

Logistics Network Solutions LLC (“Upside Trucking,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the Upside Trucking mobile application, website, and related services (collectively, the “Platform”).

By using our Platform, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Platform.

1. Information We Collect

a. Information You Provide

We collect information you voluntarily provide when you register or interact with the Platform, including:

Full name, email address, phone number
Date of birth, profile photo, and government-issued ID
Vehicle information, insurance documents, and license plate number
Banking or payout account details
Tax information (e.g., W-9, SSN for 1099 reporting)
Subscription selection and payment details

b. Automatically Collected Information

When you use the Platform, we automatically collect:

Device type, operating system, and browser type
IP address and geolocation data
Usage statistics and delivery performance
Route data, delivery timestamps, and GPS history
Crash logs and diagnostics

2. How We Use Your Information

We use your information to:

Create and manage your account
Verify identity and eligibility
Match you to delivery opportunities
Process payments and subscriptions
Optimize routes using AI-based analytics
Communicate service updates and job alerts
Monitor compliance and delivery standards
Improve and personalize your experience
Prevent fraud and enhance security

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following ways:

With background screening and identity verification providers
With third-party payment processors (e.g., for payouts and subscriptions)
With customers or shippers to facilitate delivery coordination
With service providers that help us maintain the Platform (e.g., hosting, analytics)
When required by law, court order, or to protect our legal rights

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, remember preferences, analyze usage, and deliver relevant content. You can control cookies through your browser settings, but some features may not function properly if disabled.

5. AI and Location-Based Services

Our Platform uses AI to suggest optimal routes and job matches. These features rely on real-time location tracking and historical usage data. You may disable location tracking at the device level, but this may affect functionality.

6. Your Choices and Rights

You may:

Update your personal information through the app
Cancel your subscription at any time
Request deletion of your account and associated data
Opt out of marketing emails via unsubscribe link

To make any requests related to your data, email us at: privacy@logisticsnetworksolutions.com

7. Data Retention

We retain your personal information for as long as necessary to:

Provide the services
Comply with tax, legal, or regulatory obligations
Resolve disputes and enforce agreements

Upon request, we will delete your data in accordance with applicable law.

8. Data Security

We implement technical, administrative, and physical safeguards to protect your information. While we strive to protect your data, no method of transmission or storage is 100% secure.

9. Children’s Privacy

Upside Trucking is not intended for individuals under 18. We do not knowingly collect personal information from minors. If we learn we have inadvertently collected such data, we will delete it promptly.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies before submitting any information.

11. SMS Consent and Mobile Information

By opting into SMS communications from Upside Trucking, users agree to receive text messages regarding applications, onboarding, load opportunities, dispatch coordination, and operational updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Upside Trucking and Logistics Network Solutions do not sell, share, or distribute mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS consent is optional and is not required to submit an application, receive partnership consideration, or access opportunities.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

Logistics Network Solutions LLC
56 Perimeter Center E, STE 150
Atlanta, GA 30346
privacy@logisticsnetworksolutions.com

Ship With A Mission.