Terms & Conditons

Effective Date: June 23rd, 2025

Welcome to Upside Trucking, a platform owned and operated by Logistics Network Solutions LLC (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Upside Trucking mobile app, website, and related services (collectively, the “Platform”). By using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Eligibility

To use the Platform, you must:

  • Be at least 18 years old
  • Hold a valid U.S. driver’s license
  • Own or lease a qualifying vehicle
  • Maintain current insurance and registration
  • Pass a background screening
  • Provide accurate and complete account information

We reserve the right to deny or revoke access to anyone at our sole discretion, including due to incomplete or false information.

2. Independent Contractor Relationship

By registering as a driver, you agree that you are an independent contractor, not an employee, agent, or representative of Upside Trucking or Logistics Network Solutions LLC. You are solely responsible for your taxes, insurance, licensing, fuel, maintenance, and all other business expenses.

You may accept or decline delivery offers at your discretion, but you are expected to complete accepted deliveries professionally, timely, and in accordance with our standards.

3. Subscription Plans

Upside Trucking offers optional subscription tiers:

  • Grabber (Free): Basic access to delivery opportunities
  • Grab N’ Go ($5.99/month): Priority access, delivery insights
  • LSP – Logistics Service Provider ($7.99/month): Premium features, performance boosts, perks

Subscription fees are non-refundable and will auto-renew monthly unless cancelled prior to renewal. By subscribing, you authorize recurring billing.

4. Use of the Platform

You agree to:

  • Use the Platform only for lawful purposes
  • Not interfere with or disrupt the system
  • Keep your login credentials secure
  • Not impersonate any person or entity
  • Not reverse engineer or access backend systems

Violation of these terms may result in suspension or termination of your account.

5. Delivery Standards

When performing a delivery, you agree to:

  • Follow all traffic and safety laws
  • Pick up and deliver items as instructed
  • Use the app to confirm proof of pickup and delivery
  • Treat customers and staff respectfully
  • Report delays or issues promptly

Failure to meet delivery standards may result in loss of access or platform penalties.

6. AI and Optimization Tools

Our Platform uses AI to recommend routes, optimize delivery timing, and improve job suggestions. These tools are advisory and do not override traffic laws or your discretion as a driver. We are not responsible for delays, losses, or incidents related to AI recommendations.

7. Payment and Fees

Drivers are paid bi-weekly via direct deposit. A 2.5% fee applies to instant cash-outs. You are responsible for monitoring your transaction history and reporting discrepancies within 14 days.

Upside Trucking does not guarantee a minimum number of deliveries or earnings.

8. Account Termination

You may cancel your account at any time. We reserve the right to suspend or terminate your account for:

  • Breach of these Terms
  • Unsafe behavior
  • Fraudulent activity
  • Repeated delivery issues

Termination does not relieve you of any outstanding obligations.

9. Limitation of Liability

To the fullest extent permitted by law, Upside Trucking shall not be liable for:

  • Indirect or consequential damages
  • Lost profits or loss of opportunity
  • Delays, losses, or damages during delivery
  • Platform outages or technical errors

Our total liability shall not exceed the amount you earned through the Platform in the past 3 months.

10. Indemnification

You agree to indemnify and hold harmless Upside Trucking, Logistics Network Solutions LLC, its affiliates, officers, and employees from any claims, liabilities, damages, or expenses arising from your use of the Platform, breach of these Terms, or violation of any law.

11. Dispute Resolution & Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict of law principles. Any dispute shall first be resolved through good faith negotiation. If unresolved, disputes will be subject to arbitration in Atlanta, Georgia, under the rules of the American Arbitration Association.

12. SMS Consent and Mobile Information

By opting into SMS communications from Upside Trucking, users agree to receive text messages regarding applications, onboarding, load opportunities, dispatch coordination, and operational updates. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Upside Trucking and Logistics Network Solutions do not sell, share, or distribute mobile phone numbers or SMS consent information with third parties or affiliates for marketing or promotional purposes.

SMS consent is optional and is not required to submit an application, receive partnership consideration, or access opportunities.

13. Contact Us

For questions, please contact:

Logistics Network Solutions LLC
56 Perimeter Center E, STE 150
Atlanta, GA 30346
📧 info@logisticsnetworksolutions.com

Ship With A Mission.